WISECP

Hosting billing and automation, popular across Europe.

Through the WISECP admin API, Frabs suspends and unsuspends the customer's service at the server and opens a ticket for them. If WISECP changes only its own record without reaching the server, Frabs says so instead of reporting it done.

What it does

  • Open tickets for the customer
  • Suspend services
  • Unsuspend services

Works with

WISECP 3.1.7+

Use It in Automatic Protection

After connecting, decide at which levels Frabs uses it: open Protection, choose Low, Medium, High or Critical, then Add Rule.

  • Open Support Ticket: already in every level by default; remove it from Medium if you only want tickets for real abuse.
  • Suspend VPS: add it to Critical if you want Frabs to suspend on its own (needs the suspend permission).
  • Unsuspending happens when you restore the VPS from its incident.

In WISECP

  1. 1In WISECP: Settings > General > API Credentials, create a credential for Frabs.
  2. 2Give it permission to suspend and unsuspend services and to create tickets.

In Frabs

Open Integrations › WISECP and fill in:

FieldNotes
WISECP AddressRequired.
API KeyThe Bearer key of an API credential.
Ticket Department IDOptional.
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