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WHMCS

The billing platform most hosting companies run on.

Frabs uses the WHMCS API to reach the customer behind an abusive VM: it opens a ticket in their client area, adds a note to their account, and suspends or unsuspends the service when your rules say so.

What it does

  • Open tickets for the customer
  • Add notes to the customer's account
  • Suspend services
  • Unsuspend services

Works with

WHMCS 7.2+

In WHMCS

  1. 1In WHMCS: System Settings > API Credentials > Generate New API Credential.
  2. 2Give it an API role allowing OpenTicket, AddClientNote, ModuleSuspend, ModuleUnsuspend and GetClients.
  3. 3If WHMCS restricts API access by IP (General Settings > Security > API IP Access Restriction), allow the Frabs address shown in your panel.

In Frabs

Open Integrations › WHMCS and fill in:

FieldNotes
WHMCS AddressRequired.
API IdentifierRequired.
API SecretRequired.
Ticket Department IDOptional. Support > Support Departments. Default 1.
Admin FolderOptional. Only if you renamed /admin. Used for links to clients and services.
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