DocsIntegrations
Freshdesk
Tickets in your Freshdesk help desk.
Frabs opens a ticket for the customer's email address with the incident's facts, at high priority for critical incidents.
What it does
- Open tickets for the customer
Works with
Freshdesk API v2
In Freshdesk
- 1In Freshdesk: your profile picture > Profile settings > your API key is under the password section.
In Frabs
Open Integrations › Freshdesk and fill in: