DocsIntegrations

SupportPal

Self-hosted help desk tickets.

Frabs creates a ticket in SupportPal for the customer's email address in the department you choose.

What it does

SupportPal 4.0+

1In SupportPal: Settings > Core > API Tokens > Add token, with permission to create tickets.
2Allow the Frabs address shown in your panel if API access is restricted by IP.

Open Integrations › SupportPal and fill in:

Field	Notes
SupportPal Address	Required.
API Token	Required.
Department ID	Tickets > Settings > Departments.