Frabs and Paymenter
Through the Paymenter admin API, Frabs opens a ticket for the customer behind an abusive VPS with what was measured and what was done. Paymenter's API changes a service's status without reaching the server, so Frabs does not suspend through it.
- Type
- Billing
- Works with
- Paymenter 1.x
- Made by
- Paymenter
- Website
- paymenter.org
How it works
From abuse to Paymenter in seconds
Frabs ties every incident to the customer and their service in Paymenter, then acts there with your rules.
- Open tickets for the customer
- 1Abuse foundUDP Flood from 203.0.113.25
- 2Customer namedTheir client and service in Paymenter
- 3Acted onTicket, note or suspension, by your rules
What it does
Everything Frabs does with Paymenter
- Open tickets for the customerA ticket for the customer in Paymenter, with what was measured and what was done.
Set up
Connect Paymenter in a few minutes
Steps
- 1In Paymenter: Settings > API Keys, create an admin key that can create tickets and ticket messages.
- 2Note the user ID of the staff account tickets should come from.
- 3In Frabs: Integrations > Add > Paymenter. Fill in the fields, then Test Connection.
What Frabs Asks For
Paymenter Address
Admin API Key
Staff User ID
The Paymenter user the ticket message is written from, usually your support account.
Stored encrypted, never shown in full again.
Read the Full Setup GuidePaymenter questions
How does Frabs know which Paymenter customer a VPS belongs to?
Each VPS is linked to a customer in the Frabs panel, with their client ID in Paymenter. Incidents then name the customer and link straight to them in Paymenter.
What does the customer's ticket say?
What Frabs measured from their VPS, when, and what was done about it, in plain words, so they can find and fix the cause.
Does Paymenter need anything installed?
No. Frabs connects to Paymenter over its API with the details on this page.
Can I choose what it does?
Yes. After connecting, choose which actions it handles; your rules for each level decide when they run.
Where are my keys kept?
Encrypted in Frabs, and never shown in full again. You can replace or disconnect them any time from Integrations.
