Billing · Integration
Frabs and WHMCS
The billing platform most hosting companies run on.
WHMCS
Frabs uses the WHMCS API to reach the customer behind an abusive VM: it opens a ticket in their client area, adds a note to their account, and suspends or unsuspends the service when your rules say so.
- Works with
- WHMCS 7.2+
- Made by
- WHMCS Limited
- Website
- whmcs.com
What it does
What Frabs does with WHMCS
- Open tickets for the customer
- Add notes to the customer's account
- Suspend services
- Unsuspend services
In the incident
Set up
Connect WHMCS
- 01
In WHMCS
In WHMCS: System Settings > API Credentials > Generate New API Credential.
- 02
Step 2
Give it an API role allowing OpenTicket, AddClientNote, ModuleSuspend, ModuleUnsuspend and GetClients.
- 03
Step 3
If WHMCS restricts API access by IP (General Settings > Security > API IP Access Restriction), allow the Frabs address shown in your panel.
- 04
In Frabs
Open Integrations, choose WHMCS, fill in the fields below and test the connection.
Fields
What Frabs asks for
Keys and secrets are stored encrypted and never shown in full again.
Questions
Does WHMCS need anything installed?
Can I choose what it does?
Can I disconnect it?
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