Frabs and Custom Billing
For billing panels you built yourself. Add a few endpoints to your panel from our published spec, and Frabs uses them to name the customer behind an abusive VPS, open a ticket for them, add a note to their account, and suspend or unsuspend their service when your rules say so. Every request is signed with your secret.
- Type
- Billing
- Works with
- Any panel with HTTPS
- Made by
- Your own panel
How it works
From abuse to Custom Billing in seconds
Frabs ties every incident to the customer and their service in Custom Billing, then acts there with your rules.
- Name the customer behind each VPS
- Open tickets for the customer
- Add notes to the customer's account
- 1Abuse foundUDP Flood from 203.0.113.25
- 2Customer namedTheir client and service in Custom Billing
- 3Acted onTicket, note or suspension, by your rules
What it does
Everything Frabs does with Custom Billing
- Name the customer behind each VPSCustom Billing tells Frabs who owns each VPS, so every incident names the customer with no linking by hand.
- Open tickets for the customerA ticket for the customer in Custom Billing, with what was measured and what was done.
- Add notes to the customer's accountThe incident added to the customer's notes in Custom Billing, where your team already looks.
- Suspend servicesThe customer's service suspended through Custom Billing, only when your rules allow it.
- Unsuspend servicesUnsuspended through Custom Billing from the incident, once the cause is fixed.
Set up
Connect Custom Billing in a few minutes
Steps
- 1Add the Frabs endpoints to your billing panel: /ping, plus any of /lookup, /ticket, /note, /suspend and /unsuspend. The spec and examples are in the docs.
- 2Make a long random signing secret and have your panel check every request's x-frabs-signature with it.
- 3In Frabs: Integrations > Add > Custom Billing. Fill in the fields, then Test Connection.
What Frabs Asks For
API Address
Where you added the Frabs endpoints. Frabs calls /ping, /lookup, /ticket, /note, /suspend and /unsuspend under it.
Signing Secret
A long random string. Put the same one in your panel to check each request came from Frabs.
Stored encrypted, never shown in full again.
Read the API Spec and ExamplesCustom Billing questions
How does Frabs know which Custom Billing customer a VPS belongs to?
Each VPS is linked to a customer in the Frabs panel, with their client ID in Custom Billing. Incidents then name the customer and link straight to them in Custom Billing.
Will Frabs suspend customers in Custom Billing on its own?
Only if your rules say so. Suspending is off until you add it to a level, it needs strong evidence, and only the owner or a member they allow can suspend by hand.
What does the customer's ticket say?
What Frabs measured from their VPS, when, and what was done about it, in plain words, so they can find and fix the cause.
Does Custom Billing need anything installed?
No. Frabs connects to Custom Billing over its API with the details on this page.
Can I choose what it does?
Yes. After connecting, choose which actions it handles; your rules for each level decide when they run.
Where are my keys kept?
Encrypted in Frabs, and never shown in full again. You can replace or disconnect them any time from Integrations.
